Years Experience
0
+
Managed services
Optimize and scale your applications and cloud infrastructure with our expert-managed services. We ensure peak performance, reliability, and security, so you can focus on growing your business.
Managed Services Offerings
Incident Management
Promptly respond to disruptions and restore services to minimize business impact.
Problem Management
Leverage ITSM frameworks for root-cause analysis, management, and resolution of incidents.
Change Management
Adopt a systematic approach to affect, control, and manage enterprise change, ensuring minimal disruption.
Release Management
Control the software release process from planning and designing to testing and deployment, ensuring smooth transitions.
Service Level Management
Ensure all SLAs and underpinning contracts are delivered as per agreed targets, maintaining service excellence.
Operations Maturity
Optimize operations and innovate based on different technologies to achieve performance excellence.
Release Management
Control the software release from planning and designing to testing and deployment
Service Level Management
Ensure all SLAs and underpinning contracts are delivered as per targets
Operations Maturity
Optimize operations and innovate basis different technologies to achieve performance excellence
Extended Services
Database, Application Server, DevOps, Upgrade, and Migration Services
Managed Service Focus Areas
Application Managed Services Model Offerings
Improve application performance, security, and cost efficiency with bronze, silver, and gold service packages
Cloud Managed Services Model Offerings
Enhance Cloud application performance with the best Cloud governance principles and relevant service packages
Generative AI-powered Automation Solutions for Managed Services
GenAI-powered L1/L2 Support
Ensure faster query resolution and improve customer satisfaction
GenAI-powered Accelerators
Institutionalize business accelerators, such as, GenAI-powered emails, Chatbot, WhatsApp, and a convenient browser extension
GenAI-powered Log Analysis
Revolutionize data utilization and data analysis
GenAI-powered accelerator
Simplify ITSM processes and create bandwidth for IT Support team by using GenAI-powered accelerator
ITSM tool
Use simple language querying through the WhatsApp interface that integrates with ITSM tool by using GenAI-powered accelerator
Managed Services Offerings
Application Uptime of 99.99%
100% successful in meeting client SLAs and application uptime of 99.99%
Reduce Service Cost by 30-40%
Improve services, platform related activities, and costs with GenAI initiatives
Cost Optimization by 40-45%
40-45% cost optimization by migration of infrastructure and applications from on-premise to Cloud
Achieving RoI in 1st year of operations
Manage, support, and optimize infra for faster return-on-investment through faster time-to-value
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